Platinum Play Review 2024
After extensively analysing the Canadian online casino market, our expert team has selected Platinum Play as one of the top trustworthy operators. In this comprehensive review, we share insightful details from thoroughly testing their games, bonuses, payments, customer support as well as security and licence so you can make an informed decision about playing at this gambling site.
Pros and Cons
- Extensive 700+ game library from leading providers
- No maximum limits for withdrawal
- Well-designed intuitive interface with dark mode option
- Dedicated Android and iOS mobile apps
- Prompt 24/7 customer support via live chat and email
- Limited to a few top providers – Microgaming, Evolution Gaming, Pragmatic Play
- Limited promotions for new and current players
- No sportsbook or betting options available
What Casino Provides
| Metric | Details |
|---|---|
| Name | Platinum Play |
| Owner | Baytree (Alderney) Limited |
| Founded | 2004 |
| Game Count | 700+ |
| Mobile App | Yes, iOS and Android |
| Average RTP | 95%+ |
| Languages | English, Spanish, French, German, Portuguese, Norwegian and Persian |
| Customer Service | 24/7 Live Chat, Email |
| Minimum Deposit | $5 CAD |
| Games | Slots, tables, video poker, live casino |
| Payment Methods | Interac Debit, Interac e-Transfer, credit cards, debit cards, Gpay, Neosurf, paysafecard, Flexepin, MuchBetter |
| Game Providers | MicroGaming, Evolution, Pragmatic play |
Casino Bonuses
When creating your new account at Platinum Play, be sure to opt-in for their bonuses under the “Promotions” section. This will ensure you can maximise these rewarding offers:
Welcome bonus
The site greets new players with a welcome bonus of 100% match on their first 3 deposits up to $800 CAD total. To get it, simply register your account, opt-in to the welcome offer, and make a minimum $10 CAD deposit to receive the corresponding match:
- 1st Deposit – 100% match up to $400 CAD
- 2nd Deposit – 100% match up to $200 CAD
- 3rd Deposit – 100% match up to $200 CAD
All 3 deposit matches must be claimed within the first 7 days of creating your account. There is a 35x wagering requirement before bonus funds and winnings can be withdrawn.
Promo Code
As of now, Platinum Play doesn’t provide any promo codes.
VIP and loyalty program
Loyalty Benefits are the casino’s way of thanking you for your loyalty. The more you wager, the more Loyalty Points you’ll accumulate and the higher they’ll level up your Loyalty Status – each level qualifies you for more and more additional Loyalty Benefits.
Only cash wagering counts towards Loyalty Points, wagering with Bonus Credits does not: $1 CAD Cash Wager = 1 Loyalty Point. Loyalty Points can be redeemed for Bonus Credits: 5,000 Loyalty Points = 5 Bonus Credits.
- Status Points – The number of Loyalty Points necessary to reach the next level of Loyalty Status.
- Level Bonus – The extra value you’ll benefit from when wagering. For example, when you level up from Bronze to Silver Loyalty Status, you will earn an extra 3% Loyalty Points on your gameplay.
- Points on 1st Deposit –The 2,500 Free Loyalty Points you will automatically receive when you make your 1st deposit, after having registered your account at the casino.
- Daily Specials – The active Loyalty Specials that are available on our seasonal games can be found under the Loyalty Specials tab – here you will see what the special is for each level of Loyalty Status, and what game it’s available on.
Free spins
After completing the welcome bonus requirements, gamblers gain access to the Bonus Wheel. Here you can spin every 4 hours for chances to win free spins, loyalty points, bonus credits and more. Any prize won from the Bonus Wheel expires when the next spin becomes available.
Cashback
Cashback is not currently available here, but you can look forward to this promo coming soon.
Casino Games
With over 700 slots, table games, video poker variations and live dealer options, the platform provides diverse gameplay courtesy of leading software providers.
Software providers
Even the most sophisticated customers will become dissatisfied with a limited title selection. Thus, operators partner with an array of software providers that develop innovative solutions and products on a regular basis.
Platinum Play sources its games from three top providers: Microgaming, Evolution Gaming and Pragmatic Play. Their slick software ensures smooth performance and engaging HD graphics. The certified random number generators are also regularly tested for fair outcomes.
Table
The operator’s tables collection includes 70 variants of tables like blackjack, roulette, baccarat, poker, and Sic Bo.
Blackjack
Blackjack remains one of the world’s most common casino games due to its perfect blend of strategy and chance. The site provides multiple blackjack variants like Atlantic City, European, Vegas Strip and more.
The object is to beat the dealer’s hand by scoring 21 or as close as possible without going over. With deep gameplay and low house edge, blackjack satisfies both casual and serious players.
Roulette
Spin the iconic roulette wheel for big wins. Key versions include European, American and French roulette with their minor differences in wheel/table layout and special rules.
Players can bet on individual numbers, combinations of numbers, colours and more. Payouts range from even money up to 35 to 1 for straight-up number hits. With many custom betting options, roulette offers something for all preferences.
Baccarat
Experience the elegance of a high-limit table game with online baccarat. The objective is to predict whose hand between the gambler and banker will be closer to 9.
Bets include banker, player, tie or side bets. With straightforward rules and just a 1.06% house edge on banker bets, baccarat provides an excellent chance to win.
Video Poker
Video poker uniquely blends simple poker hands with slot machine-style play. The platform offers trending video poker variations like Jacks or Better, Deuces Wild, Aces & Faces along with multi-hand versions.
The strategy involves knowing which cards to hold/discard to form the best possible hand. With optimal play, the house edge drops to under 1% for certain titles – giving you great odds.
Sic Bo
Sic Bo is a lively dice game that is easy to learn and packed with betting options. The goal is to wager on what combination of three dice will be rolled.
Bets range from picking single numbers to betting on totals. Sic Bo provides fast-paced action with opportunities to win up to 150:1 payouts. Its random outcomes make every roll of the dice exciting.
Slot
Slots make up the bulk of the operator’s game selection. Fan-favourites include Mega Moolah, Sweet Bonanza, Major Millions, Zeus Ancient Fortunes and more. Games feature fun themes, bonus rounds like free spins, and potentially massive progressive jackpots.
The library covers classic and video slots with 3, 5 or 6 reels. Betting begins at just $0.01 CAD per line up to $10 CAD + to accommodate all bankrolls. Slots with high RTPs provide payout of 95%+ rates.
Live
The live casino here streams real table games in real-time for an authentic casino vibe. Players interact with professional dealers through the chat function.
Featured live tables include baccarat, blackjack, roulette and poker led by friendly, experienced hosts. With live dealers running the action, gameplay is even more exciting and unpredictable.
Casino App & Mobile Options
The casino provides dedicated mobile apps for iOS and Android devices, and you can download it from App Store and Google Play Market. The apps deliver the full casino suite reoptimized for smaller touchscreens. Expect the same stellar performance with quick access to all games, promotions and account features.
The mobile website is equally responsive. Simply visit Platinum Play official site on any mobile browser to instantly enjoy your favourite titles without needing to download an app. Intuitive gameplay works across smartphones and tablets.
Deposits and Withdrawals
Below you will find a list of the main banking methods the site offers:
| Payment Method | Deposit Limits | Withdrawal Limits | Withdrawal Processing Time |
|---|---|---|---|
| Interac Debit | $5 – $20,000 CAD | $50 CAD up to no limit | 3 – 7 business days |
| Interac e-Transfer | $5 – $20,000 CAD | $50 CAD up to no limit | 24 – 48 hours |
| Credit cards (MasterCard/Visa) | $5 – $20,000 CAD | $50 CAD up to no limit | 3 – 7 business days |
| Debit cards (Visa/Maestro) | $5 – $20,000 CAD | $50 CAD up to no limit | 3 – 7 business days |
| Gpay | $5 – $20,000 CAD | $50 CAD up to no limit | 24 – 48 hours |
| Neosurf | $5 – $20,000 CAD | N/A | N/A |
| Paysafecard | $5 – $20,000 CAD | N/A | N/A |
| Flexepin | $5 – $20,000 CAD | N/A | N/A |
| MuchBetter | $5 – $20,000 CAD | $50 CAD up to no limit | 24 – 48 hours |
| Cryptocurrencies (Bitcoin, Litecoin, Ethereum, Tether, Tron) | $5 – $20,000 CAD | N/A | N/A |
Сasino Customer Support
Platinum Play provides dedicated customer support around the clock. Support is offered in both English and French languages. You can reach helpful agents using:
- Live Chat: Available directly through the casino website and mobile apps. Live chat enables real-time conversations.
- Email: Players can send emails to [email protected] and expect replies within 24 hours.
The platform also provides an extensive Help Center that covers many frequent questions. Players can browse helpful articles on getting started, promotions, security, payments and different games. Between comprehensive self-help resources and prompt live support, gamblers are backed by total assistance.
Security and licence
Platinum Play operates under approved licensing and regulation for fair play. User info is protected by encryption and random number generators are routinely tested. On top of that, responsible gambling tools are readily available.
| Security & Licensing | |
|---|---|
| Operator | Baytree (Alderney) Limited |
| Licensing | Alderney Gambling Control Commission – #155 C1 (issued on the 15 December 2020) |
| Certification | eCOGRA Safe & Fair Seal |
| Data Encryption | 128-bit SSL |
| RNG Testing | Passed independent audits |
| Responsible Gambling | Available through latest LAM-QL software |
In spite of the fact that Platinum Play is a licensed and secure gambling platform, we encourage responsible gambling habits. We ask that you play for entertainment only, not for financial gain. In the event that gameplay becomes unhealthy, you may want to consider self-excluding.
If you are worried about your gaming behaviour, please consider speaking to a professional as listed below:
- Gambling Therapy: www.gamblingtherapy.org
- Gamblers Anonymous: www.gamblersanonymous.org
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Minimum deposit of $50 required. Wagering requirement: 40x deposit and bonus amount. Free spins credited upon deposit. Free spin winnings subject to 30x wagering. Bonus valid for 30 days. Maximum bet with bonus funds: $10. General casino terms apply.
Our Opinion
Based on extensive evaluation, our experts view Platinum Play as a premier online casino option for Canadian customers. The expansive game selection from leading providers like Microgaming, Pragmatic Play and Evolution Gaming delivers smooth performance, vibrant graphics, and potentially huge jackpots.
While regular promotions are relatively light compared to some sites, the lucrative 3-part welcome bonus provides tremendous value up to $800 CAD on your first deposits. Ongoing loyalty perks are also worthwhile for regular players. Banking is convenient through major credit cards, e-wallets and bank transfer. Importantly, this casino imposes no withdrawal limits – allowing you to cash out big wins in full. On top of that, support is available 24/7 through live chat as well as email.
For slots, table games or live dealer action, Platinum Play stands out as a worthy legal and secure option. All in all, we would definitely recommend giving this longstanding casino a try.
FAQ
Yes, it holds a valid gaming licence from the Alderney Gambling Commission and is certified fair by eCOGRA.
Yes, newcomers can earn a 100% match up to $800 CAD total over their first 3 deposits. To get it, simply register your account, opt-in to the welcome offer, and make a minimum $10 CAD deposit. The wagering requirement is 35x. Note that all 3 deposit matches must be claimed within the first 7 days of creating your account.
The operator offers over 700 slots, tables, video poker and live casino options from Microgaming, Evolution Gaming and Pragmatic Play. Top slots include Sweet Bonanza, Mega Moolah, Major Millions, Zeus Ancient Fortunes etc.
Platinum Play enables players to set deposit/loss limits, session timers, self-exclusions and other controls through latest LAM-QL software. In case of any troubles, a round-the-clock support team is always available if needed.
The support team is available 24/7 through live chat on the website or email ([email protected]). The live chat support is offered in English and French.
