MyStake Review for 2024
This comprehensive casino review of MyStake delves into the Canadian platform’s extensive game selection, examines the site’s pros and cons, outlines the available payment options, and details the promotional offers.
Pros and Cons
- Wide variety of games (over 6,400 titles)
- 24/7 live chat support
- Exclusive games like Book of MyStake and MyStake Roulette
- Comprehensive Live section
- Lack of transparency around VIP program
- Restricted info on payment options before signup
- Very limited FAQ section
- No mobile apps, only mobile browser access
What Casino Provides
| Brand | MyStake | Owner | Santeda International B.V. |
| Year Established | 2022 | Number of Games | Over 6,400 |
| Games Offered | Slots, Table Games, Live section | Software Used | Evolution Gaming, Playtech, Pragmatic Play, Red Tiger, Play’n GO, NetEnt, etc |
| Compatible Devices | Mobile browser. Mobile apps aren’t available | Payout Percentage | 96,5% on average |
| Payout Days | Up to 3 business days | Banking Options | Visa, Mastercard, Neteller, Skrill, Paysafecard, ecoPayz, Qiwi, Bitcoin |
| Languages | English | Customer Support | Live Chat, Email |
Casino Bonuses
You’ll be greeted with deposit bonuses that come as free spins or cash rewards. The company mentions the availability of a casino no deposit bonus as well, obtainable through a specific promo code that isn’t directly claimable on the site. Additionally, you can receive cashback on your deposits. Remember that the gambling platform lists amounts in foreign currency, even for Canadians, so it’s important to calculate the equivalent value in CAD. Let’s dive into the details.
Casino Welcome Bonus
To become eligible, a minimum transfer of 20 €/$ is required. The bonus granted varies with the amount you deposit:
- 150% up to 200 €/$ for transfers between 20 to 200 €/$
- 100% bonus up to 1,000 €/$ for amounts between 201 €/$ and 1,000 €/$
This promotion is subject to wagering requirements of 30 times the combined deposit and bonus sum. So, the wager for the deposit amount is 60x. The requirements must be met within 30 days.
Key Points:
- Once you make your initial deposit, the bonus is immediately credited to your account, requiring manual activation to engage.
- The maximum bet allowed with an active bonus is 5 €/$ per slot game spin.
- This is only for slots.
Casino Promo Code
We reached out to customer support to get clarity on the use of special offers. The representative mentioned that no deposit incentives usually need bonus codes. However, you cannot obtain them directly through live chat or any other direct request to the company. Conversely, the deposit offers listed on the site can be accessed directly and don’t necessitate any additional codes.
Meanwhile, we found a deposit casino bonus that requires a promo code entering. Upon transferring a minimum of 20 € to your MyStake account, you can obtain 10 complimentary Dino Runs, each valued at 1 €.
To activate this offer:
- Transfer at least 20 €.
- Head to your Account Menu within three hours. You have to do it before engaging in any games.
- There, under gifts and promo codes, input the code DINOFREERUN to claim your bonus.
Any winnings from these runs are subject to a 20x wagering requirement, and you can activate the resulting bonus within a week. Note that these winnings are capped at a maximum withdrawal amount of 300 €.
VIP and Loyalty Program
MyStake’s VIP program details are not listed openly, but customer support confirms it exists, tied to a player’s deposit activity. The specific requirements and rewards of the VIP program are shared only with eligible players through a personal email.
This secretive approach means players cannot view VIP criteria or benefits upfront. In our opinion, the program lacks transparency and might not seem inviting to players interested in joining.
Free Spins
Players can get 10 Free Dino Runs, each valued at 1 €, which we have already mentioned while talking about promo codes. Let’s highlight the key points of the promotion one more time:
- The minimum deposit is 20 €.
- Within three hours, enter the code DINOFREERUN in the promo section.
- The wager for the winnings is 20x.
- You have 7 days to activate the casino bonuses that come from winnings.
- The winnings are cashable up to 300 €.
Cashback
MyStake offers a distinct take on the cashback concept, where loyal customers can receive a Loyalty 10% Cashback—not based on losses but rather on a percentage of their deposits. At first glance, this might seem like an attractive alternative to traditional cashback. However, closer inspection suggests a catch: this cashback is essentially a refund on funds that have been deposited and subsequently lost. Judge for yourselves below.
To qualify for this offer, customers must meet the following criteria:
- The cumulative total of all deposits, post any bonuses or successful withdrawals, must exceed 100 €.
- Players must have less than 1 € in their balance. Here is the trick: after depositing a certain amount, you have to lose this money.
- The maximum bonus amount is capped at 500 € and cannot be combined with other promotions.
- This bonus must be requested via Live Chat or support email and remains valid for 15 days.
- The cashback can be wagered on Slots, Sportsbook, and Mini Games, but not on Live Casino, and the max bet contributing to rollover requirements is 20 €.
- The rollover condition is 45 times the bonus amount before withdrawal, with a withdrawal cap of five times the cashback received.
As for cashback, we have to warn you: this type of bonus incentivizes greater losses since the more cashback you receive, the more you’re likely to lose. Anyway, remember that gambling is not a means to earn money, but a form of entertainment. Always play responsibly and never forget to adhere to responsible gaming principles.
Casino Games
You’ll discover thousands of slot machines and dozens of table games and live options. The site also features exclusive.
Software Providers
Software is essential in online gaming because it ensures that the Random Number Generator (RNG) produces results that are unpredictable and not pre-determined. That is why it’s crucial to take note of the software providers. On the MyStake platform, users encounter games from reliable companies, such as Evolution Gaming, Playtech, Pragmatic Play, Red Tiger, Play’n GO, and NetEnt among others.
Table
In the table games section, a variety of options await you. You can pick from numerous blackjack, roulette, baccarat, and poker variations. Let’s dive into the details.
Blackjack
The platform boasts a diverse selection of 43 titles for you to enjoy. Engage with games from leading developers like Microgaming and Switch Studios, as well as titles from Betsoft, Realistic Games, Pragmatic Play, and 1X2 Gaming, among others.
In this card game, the objective is to achieve a hand total of 21, or as near to it as possible, without exceeding it. The goal is to have a better hand than the dealer. Achieving “Blackjack,” the top hand consisting of an ace paired with a card worth 10 points, results in a payout of 3 to 2.
Here are some remarkable titles:
- Vegas Strip Blackjack Gold by Microgaming: Adhering to Vegas Strip rules, it uses four decks and allows one to double down on any two cards. Players can split pairs, even Aces. The RTP of 99,65%.
- American Blackjack by Pragmatic Play: Unique to this game is the option for players to split their hands more frequently. The game stands out for its quick gameplay.
- European Blackjack by Switch Studios: Unlike the American version, this game typically utilizes two decks, only allows doubling down on 9, 10, or 11, and permits a single split per hand. Switch Studios’ card game is remarkable in its minimalist design and customizable features for personalized gameplay.
Roulette
You can select from over 60 titles on the platform. Let’s take a closer look at the most trending titles.
- American Roulette: The game features a wheel with 38 slots, incorporating both a single zero (0) and a double zero (00), which increases the casino’s edge due to the additional double zero slot.
- European Roulette: This variant presents a wheel that is more favorable to players, encompassing 37 slots with just one zero, which diminishes the casino’s advantage.
- French Roulette: This game utilizes the identical wheel structure as European Roulette with 37 slots and a singular zero. It enhances player odds even further with the inclusion of the “La Partage” and “En Prison” rules, which can further reduce the casino’s edge.
Baccarat
In this card game, participants assess the cards between two hands known as “player” and “banker.” Each round can result in three possible outcomes: either the player wins by having the higher hand, the banker wins, or both hands tie.
The platform offers various versions of this game:
- American Baccarat: This variation traditionally involves betting on either the Bank or the Player, aiming for a 9-point hand with two or three cards. The game uses 6 to 8 decks.
- No Commission Baccarat: This variation provides opportunities for larger winnings, yet it also carries a greater house advantage that may make it harder to come out ahead.
- Mini Baccarat: The game is designed for newcomers, featuring low betting options. It follows standard Baccarat rules, striving for a hand total nearest to 9, and is played with no more than three cards for each hand.
Poker
In this card game, the goal is to create the best hand possible, such as pairs, straights, or flushes, using a mix of individual and shared cards. The are 60 titles on the platform.
- Three-Card Poker: Players compete against the dealer using a three-card hand. After placing an initial bet, you can either match your bet to play on or fold. If the dealer doesn’t have at least a Queen high, the player wins the Ante bet and the Play bet is returned. If the dealer qualifies and the player has the superior hand, the player wins both bets; however, if the dealer has the better hand, the player loses both bets.
- Texas Hold’em: Players start with two private cards. There are also five community cards available to everyone. Players aim to make the best five-card hand out of any combination of their own cards and the community cards.
- Video Poker: It blends a slot machine with traditional poker. Starting with an initial deal of five cards, players decide which to keep and which to swap for new ones.
Slots
The platform boasts an impressive library of over 6,400 games from top providers such as Pragmatic Play, Play’n GO, Relax Gaming, Red Tiger, Push Gaming, and others. Players have a plethora of options to choose from, including titles like Gates of Olympus, Book of Dead, Sweet Bonanza, Fire Joker, Money Train 2, Dead or Alive 2, Solar Queen, and Gonzo’s Quest Megaways, among many other games. Let’s delve into some of these offerings in greater detail.
- Book of Dead by Play’n GO: Set against the backdrop of an ancient tomb, this five-reel, 10-payline slot offers players the chance to win up to 5,000x their bet. Key features include wilds, free spins, expanding symbols, and an optional gamble feature to boost winnings. The RTP is 96,21%.
- Big Bass Bonanza by Pragmatic Play: This high-volatility game for fans of fishing motifs features a 5-reel, 3-row grid with 10 fixed paylines. Players can cast their bets from 0,10 to 250 credits, aiming to reel in rewards with features like a collection-based bonus and wild multipliers. The RTP is 96,71%.
- Dead or Alive 2 by NetEnt: The Wild West-themed slot presents a 5-reel, 3-row setup with nine fixed paylines. The game entices players with features like Wild substitutions and Scatter Wins, along with three diverse free spins bonus rounds: Train Heist, Old Saloon, and High Noon Saloon. This slot is known for its high volatility and an RTP of 96,82%.
Live
The Live section features an array of games, including 28 blackjack titles, 26 roulettes, and a pair of poker games. Additionally, you can select from various game shows such as Mega Wheel, and Bonanza Candy Land. Baccarat is also on offer.
Online live games deliver an authentic experience with real dealers and interactive play, mimicking the atmosphere of a land-based casino. Here are some of the options available:
- Blackjack Azure by Pragmatic Play: It offers interactive features like multi-seat, early decisions, and ‘Deal Now’ options, along with versatile table limits to suit various player preferences.
- Unlimited Blackjack: This variant allows countless players to simultaneously engage in the same hand. It distinguishes itself with rules like using eight decks and the dealer checking for blackjack only with an ace showing.
Casino App & Mobile Options
At this gambling platform, the games are accessible through a mobile version browser. However, they have not designed a mobile app for either iOS or Android platforms.
Deposits and Withdrawals
Payment methods listed on the site cover a range of options, including Visa, MasterCard, Neteller, Skrill, Paysafecard, ecoPayz, Qiwi, and Bitcoin, among others. Meanwhile, essential details are not readily available on their site.
According to customer support, access to specific information about deposit timelines, withdrawal options, and varying conditions necessitates account creation. Once you’ve signed up, you’ll discover that the availability and rules surrounding financial transactions are tailored to your account.
We have gathered information about the payment methods offered by consolidating details from the general terms and conditions and through conversations with customer support. Below are our findings.
| Type | Processing Time | Limits |
|---|---|---|
| Deposit | Instant for most methods, up to 1 hour for Paysafecard and crypto on weekends | Minimum: 20 €. The maximum depends on the payment method. |
| Withdrawal | Up to 3 business days for most methods | Minimum: 20 €. The maximum depends on the payment method. Max per week: 7,500 € . Max per month: 15,000 €. |
Note: The casino displays amounts in foreign currency, which applies to Canadians as well.
Other Important Details:
- While MyStake doesn’t impose its own fees, players should be aware of potential small charges from third parties for credit card transactions, bank transfers, or currency exchanges.
- The platform may levy a 20% administrative fee on returned deposits if a player submits inaccurate personal data.
- Before withdrawal, the deposited funds must be wagered at least once. If not, MyStake may void the withdrawal.
Сasino Customer Support
The site offers both a live chat option and email support for more detailed inquiries.
- Live Chat (Round-the-Clock): They typically respond within seconds, providing quick, accurate, and thorough responses. However, when it comes to payment methods, they just suggest creating an account. Maybe it is due to internal company policies.
- Email: [email protected]
- The FAQ Section: This is a significant downside. It contains only two questions and their corresponding answers.
Security and Licensing
| RNG auditing | Customer Support refuses to answer |
| Encryption | SSL |
| Licenses | No. 1668/JAZ (Curaçao eGaming) |
| Self-exclusion | Yes. To initiate self-exclusion, you can email customer support with your chosen duration, ranging from 6 months to 5 years. If you don’t specify a time frame, your account will automatically be closed for 6 months. |
| Account authentication | A KYC policy |
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Our Opinion
The site boasts an extensive selection of over 6,400 titles. Exclusive games like Book of MyStake and MyStake Roulette add to its unique offerings. The casino is recommended for players who are looking for a diverse range of games. Moreover, the bonus promotions are impressive, featuring both cash bonuses and free spins. The loyalty program also provides a chance to receive cashback on a portion of your deposits.
However, transparency is an issue, particularly concerning the VIP program and the limited insight into payment options pre-registration.
FAQ
This is 20 €/$.
Thirty times the combined deposit and bonus amount.
They take up to 3 business days.
Options include Visa, Mastercard, Neteller, Skrill, Paysafecard, ecoPayz, Qiwi, and Bitcoin.
No, only a mobile browser version is available.
