ICE Casino Review 2024

We’ve conducted a thorough casino review of the gambling platform. Our analysis covers the game library, bonus offerings, details of the loyalty program, and everything else you need to make an informed decision.

Pros and Cons

What Casino Provides

Casino Bonuses

Players can discover a comprehensive suite of promotional offerings, including welcome, reload, cashback deals, and even birthday bonuses. A loyalty program is available.

Casino Welcome Bonus

The offer for new clients consists of four parts:

• Upon your first deposit of at least 10 CAD, you’ll receive a 120% bonus up to 300 CAD, plus 120 free spins for Big Bass Bonanza by Pragmatic Play.
• If you make a second deposit between 10 and 49 CAD, you will also get a 125% bonus up to 250 CAD and 50 free spins on Ice Mania from EvoPlay. But if you deposit more than 50 CAD, you’ll be treated to a 200% bonus up to 700 CAD and 100 free spins on the Starburst slot by NetEnt.
• The rewards continue with your third deposit of at least 10 CAD, offering a 100% bonus up to 200 CAD and 25 free spins on Wolf Gold (Pragmatic Play).
• Your fourth deposit of the same minimum amount will secure a 110% bonus up to 300 CAD, complemented by 25 free spins on Book Of Rebirth by Spinomenal.

Here is the process for claiming the Welcome Pack:

1. Sign up or sign in.
2. Head over to “Bonuses” to activate the offer within 4 days of registration.
3. Make your deposits, and the bonuses and free spins will be automatically credited to your account.

Additional information:

• Wagering requirements of x40 apply to cash bonuses and x35 for free spins.
• You must satisfy the wagering requirement within 5 days.

Casino Promo Code

All the bonuses featured on the site are free from the requirement of promo codes. This approach is advantageous as it ensures you can claim these offers without worrying about missing out due to a forgotten or overlooked code.

Regarding the availability of casino bonus codes, customer support clarifies that you don’t need to look for them elsewhere. Any available promo codes will be directly sent to your email once you complete your registration on the website.

VIP and Loyalty Program

The platform’s program rewards you with points for every bet you make with real money. For every 2,5 CAD that you wager on the games, you’ll earn 1 complimentary point. You can convert these points into real cash, which you can use to keep playing or withdraw. 

Upon joining, each new member is automatically enrolled at the Beginner status. Your journey up the ladder of loyalty consists of 99 levels, spread across 10 statuses from Beginner to VIP Diamond, each offering improved benefits and an enhanced rate for converting comp points to cash. For example, reaching the VIP Diamond status allows points exchange at a rate as favorable as 100:1.

According to the loyalty program, you can also get:

• Weekly (Reload) Bonuses: They deliver up to 90% based on your status. To activate this offer, visit the “Bonuses” section after topping up your balance with a minimum amount of 2,5 CAD each week. The wager is 40x. It must be met within 5 days.
• Weekly Cashback: It calculates a percentage of your weekly activities, offering some relief from losses based on your loyalty tier status. Accessible once you reach the Amator status, this cashback has a 5x wagering requirement over 5 days.
• Birthday Gifts: Customer Support explains that the birthday bonus is a surprise, and its specific details are not shared in advance. It’s automatically given to players who have reached the Amator status or higher in the loyalty program. However, we believe it may be the site’s way of limiting their obligations.

Free Spins

Free spins are not a standalone bonus but rather a form of reward issuance alongside cash bonuses that sites offer. They provide players with a designated number of spins on a slot game without using their deposited funds.

As previously mentioned, in line with the welcome bonus terms, you can receive the following free spins on top of the cash bonuses:

• The First Deposit: 120 free spins on Big Bass Bonanza.
• The Second Deposit: Up to 100 free spins
• The Third Deposits: 25 free spins on Wolf Gold
• The Fourth Deposit: 25 free spins on Book Of Rebirth

To claim these rewards, activate the offer in “Bonuses” within four days of signing up and fulfill the wagering requirements within five days. The wager is x35.

In addition, experienced players who enjoy the Highroller bonus as VIP members get special treatment at ICE Casino. They receive offers such as a 150% bonus plus 100 free spins for the Big Bass Splash slot. To take advantage of these VIP perks, activate the bonus in your profile with a deposit of at least 300 CAD on either the 15th or 30th of each month. The wagering requirement is x35. The maximum amount of winnings is 2,000 CAD.

Cashback

ICE Casino’s cashback is a bonus where you are given back a portion of your losses every week. This bonus is calculated based on your gaming activity from Monday to Sunday and is automatically credited to your account at 00:00 GMT on Mondays. The formula for calculating the cashback amount is:

Cashback = (In – (Out + Prizes + Current Balance)) x C%

Where:

• In is the total amount of deposits from the beginning to the end of the week
• Out is the sum of withdrawals
• Prizes represent all bonuses received from Monday until Sunday, including loyalty points exchanges and winnings from tournaments
• Current Balance is the amount of real balance at the time of cashback calculation
• C is the cashback coefficient, which varies depending on the player’s status in the loyalty program (ranging from 3 to 12%)

To be eligible for cashback, you need to have reached at least the Amator level in the Loyalty Program and have a net deposit amount (after deducting bonuses received) of 20 CAD or more for the week. The higher your status, the higher the cashback percentage you’ll receive.

This cashback comes with a 21x wagering requirement and must be wagered within 5 days of receiving the bonus. The maximum cashback you can get per week is capped at 2,000 CAD.

Casino Games

This gambling platform collaborates with worldwide providers, boasting a diverse gaming catalog. The collection spans a range of slots, table games, and a Live section that includes Game Shows.

Software Providers

At the online platform, the importance of software goes beyond just providing high-quality and engaging slot games. It is also crucial for ensuring fair play. This fair play is often represented by the Return to Player (RTP) rate, which is the percentage of all the wagered money a slot will pay back to players over time. A higher RTP means a better chance for players to win back a portion of their bets.

Independent companies carefully check the systems that create random game results, known as Random Number Generators (RNGs), to ensure they are fair and truly random. This means that the game outcomes cannot be controlled or predicted by the gambling site or the players.

Leading examples of these third-party auditors include eCOGRA. This company examines ICE Casino’s game library.

At this gambling platform, among the software providers are industry giants like Thunderkick, Quickspin, Play’n GO, NetEnt, Elk Studios, Betsoft, Amatic, and Evoplay. The total number of brands exceeds 80.

Table

ICE Casino boasts around 150 different titles. You’ll find Baccarat, Blackjack, Poker, Bingo, Keno, Scratch Cards, Craps, and various Video Poker Machines. Let’s dive into the details of the most trending games.

Blackjack

This is a card game where players try to get a hand total of 21, or as close to it as possible, without going over. Players aim to beat the dealer’s hand. The best hand, called “Blackjack,” combines an ace with a 10-point card, paying 3 to 2.

Some of the Blackjack variations available:

• American Blackjack: It is usually played with 6 decks, and players can bet against the dealer for up to 1, 3, or 5 hands concurrently. Standard payouts include 1 to 1 for winning hands, 3 to 2 for Blackjack, and 2 to 1 for insurance bets.
• European Blackjack: Key differences from the American version include only one initial card for the dealer, no mid-game blackjack check by the dealer, and stricter rules on doubling down—limited to hands worth nine, 10, or 11.
• Lightning Blackjack: The title by Evolution Gaming brings a new twist to the traditional game with Lightning Card multipliers. Every bet in Lightning Blackjack comes with an added fee, shown on the screen, which gives players the chance to randomly multiply their winnings by 2 to 25 times.

Roulette

The catalog contains 25 titles. Here are the most remarkable titles:

• American Roulette: It stands out with a wheel composed of 38 pockets, including both 0 and 00, leading to a higher house advantage because of the extra double zero pocket.
• European Roulette: The game boasts a more player-friendly wheel with 37 pockets and just a single zero, resulting in a lower house edge.
• French Roulette: This variation shares the same wheel layout as European Roulette, including 37 pockets and only one zero. However, it goes a step further in favoring players with the “La Partage” and “En Prison” rules that can cut the house edge even more.

Baccarat

In this card game, players compare the cards of two hands called the “player” and the “banker.” Each game can conclude with one of three outcomes: the player having the superior score and winning, the banker winning, or a tie occurring between the two. Here are some of the variations available on the platform:

• Mini Baccarat: The title by Play’n GO is a beginner-friendly version. It offers low-stake bets for more relaxed gaming. It adheres to the usual Baccarat rules—aiming for a hand totaling closest to 9—and is played with a maximum of three cards for either hand.
• No Commission Baccarat: It offers the chance for higher payouts, but it also comes with a higher house edge, which could make winning more challenging. This increased edge may affect a player’s ability to keep track of their winnings and could impact overall returns.

Poker

In this card game, players attempt to assemble winning hands like pairs, straights, or flushes through both personal and community cards. It comes in various forms including:

• Texas Hold’em: Each player begins with two private cards, and there are five communal cards on the board that all players can use. Players can combine any of these seven cards to create the best five-card hand to win the pot.
• Three-Card Poker: In this game, players match their three-card hand against the dealer’s. After the initial bet, players can continue by matching their bet or fold. If the dealer’s hand doesn’t reach Queen high, the player wins their Ante bet and gets the Play bet back. If the dealer qualifies and the player has the better hand, the player wins on both bets. But if the dealer’s hand is better, the player loses both bets.

Slots

At ICE Casino, players have a selection of over 3,500 slot games. The library features a Popular tab, highlighting sought-after titles such as Gates of Olympus, Big Bass Splash, Joker Stoker, The Dog House Megaways, and Money Train 2. The collection is also enriched with exclusive offerings like Queen of Ice.

Let’s take a closer look at some of the titles:

• Gates of Olympus (Pragmatic Play): This is a Greek mythology-themed 6×5 slot with cluster pays for 8 or more symbols. The game spotlights Zeus and includes features like cumulative multipliers in its 15 free spins bonus round. The RTP is 96.5%, the volatility is high.
• Big Bass Splash (Pragmatic Play): The fishing-themed online slot has an RTP of 96.71%. The game promises the potential for sizable wins, up to 5,000 times the stake. It is also enriched by features like free spins and wild and scatter symbols. With its high volatility, players may experience larger but less frequent wins.
• Money Train 2 (Relax Gaming): The high-stakes slot game with 40 paylines has the potential of big rewards up to 50,000 times the bet. With its high volatility and a 96.40% RTP, Money Train 2 is well-suited for players who enjoy high-risk games.

Live

The catalog boasts 291 titles. It is quite comprehensive in comparison with many competitors that often provide only dozens of games.

You will find different variations Blackjack, Baccarat, Roulette, Poker, and game shows like Dream Catcher.

This live dealer platform lets you play games online with real dealers. You can watch the games as they happen and enjoy a real casino feel from home.

• Blackjack: Played with one or more decks of cards, the goal is to beat the dealer’s hand without going over 21.
• Roulette: Players place their bets, watch the dealer spin the wheel, and wait for the winning number. The most trending titles are Lightning, Immersive, Speed, and Auto Roulette, all from the comfort of home.
• Poker: Players can interact live, watch the table’s flow, and enjoy the social side of this card game.

Casino App & Mobile Options

The games are readily playable on mobile devices. No downloads are necessary. Both iOS and Android users can access the entire array of titles through a browser.

In addition, those who prefer dedicated apps can download the app for both Android and iOS devices directly from the website.

Deposits and Withdrawals

The table below shows payment options with various currencies chosen by the gambling site. If you’re using a local currency, remember to convert it to the equivalent amount in Canadian dollars (CAD).

Note: The information has been consolidated from official sources, including the site and direct exchanges with customer support. However, the specifics of payment options can often only be confirmed post-registration due to various conditions related to the individual client’s location, verification status, and other influencing factors.

Additionally, the company notes that the options and rules for payment methods depend on the payment providers’ own policies, which the company cannot control.

Сasino Customer Support

Support is accessible through various channels:

• Online Chat: Players can instantly connect with customer representatives. They typically receive responses within seconds and can have their queries resolved in a matter of minutes.
• Email: For matters that require more detailed communication or documentation, customers can reach out to [email protected]. Emails are promptly addressed, often within 10 minutes.

As for disadvantages, the FAQ section could use more content. Additionally, it seems that customer support is limited by the company’s internal policies. For instance, you can’t get all the details about payment methods before you sign up. In situations like this, the answers provided by customer support can be somewhat vague.

Security and License

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Our Opinion

ICE Casino offers an extensive array of games, attractive welcome and reload bonuses, cashback incentives, and a well-structured loyalty program. Players can enjoy a robust Live section featuring around 300 titles to suit various preferences. The company provides apps for both Android and iOS users. Customer support is prompt and proficient. Overall, ICE Casino stands out as a solid option.

On the downside, the site hosts 3,500 games, which is substantial, but it’s worth noting that some rivals offer an even larger selection, with up to 6,000 games.

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